Appointment Setting: Essentials

  1. Overview
  2. Sales Guidelines (UK)
  3. Appointment Setting: Essentials

Strive for Excellence: 9 Steps to Success

  1. Embrace a Positive Attitude😊

    • Your mindset is the foundation of your success. Positive thinking transforms challenges into opportunities and fuels your drive. Start each day with a focus on the good, and you'll find it easier to maintain a vibrant and enthusiastic outlook.

  2. Define Your Goals🎯

    • Understand the "why" behind your tasks to give them purpose. Set clear, personal goals that align with our mission. These goals will become powerful motivators, guiding you towards excellence.

  3. Prepare Thoroughly📅

    • Success favors the well-prepared. Break down your tasks into achievable checkpoints—hourly, daily, weekly, and monthly. This structured approach keeps you focused and on track for success.

  4. Prioritize Punctuality⏰

    • Being punctual shows respect and readiness. Arriving 10 minutes early gives you time to prepare, clear your mind, and approach tasks with confidence and composure.

  5. Commit Fully💪

    • Half-hearted efforts yield half-hearted results. Give every task your all. When you commit 100%, you not only achieve better results but also build a sense of personal accomplishment. Strive to be your best self every day.

  6. Work Smart🧠

    • Hard work is essential, but smart work sets you apart. Stay organized, communicate clearly, and seek knowledge to deliver high-quality outcomes. Clean and effective work habits lead to success.

  7. Protect Your Positive Attitude🌟

    • Maintaining a good mood requires effort. Adjust your goals and focus as needed to stay positive, especially when faced with setbacks. A resilient attitude keeps you moving forward.

  8. Adapt and Improve🔄

    • In a dynamic world, adaptability is key. Embrace change and continuously look for ways to improve. Be open to feedback and ready to refine your approach for better results.

  9. Take Control🕹️

    • True success comes from taking responsibility. Hold yourself accountable for your actions and outcomes. Self-control and personal responsibility are the cornerstones of continuous improvement and excellence.

 

About Glow Careers 

Our Identity

Glow Careers is a brand of Glow Media GmbH, based in the beautiful city of Zug, Switzerland.

Core Business

Digital Recruitment for Skilled Trades, Industrial, and Construction Sectors

Primary Services
  • Social Media Recruitment Advertising (Instagram, Facebook, LinkedIn, TikTok...)
  • Mobile-Optimized Landing Pages for Applicant Interaction

Secondary Services
  • Sorting and Pre-Selecting Applicants for Companies
  • Creating Recruiting Videos
  • Producing Image Videos
  • Developing and Managing Social Media Strategies

Our Focus

 We prioritize maintaining long-term top customer satisfaction.

Mission

 To transform the recruitment landscape for skilled trades and industrial sectors by leveraging cutting-edge digital and social media strategies, ensuring our clients attract the best talent efficiently and effectively.

Vision

 To be the premier digital recruitment partner for UK companies, driving innovation and excellence in staffing solutions to address and overcome the evolving challenges of workforce acquisition.

Our Culture

 At Glow Careers, we foster an open and respectful team environment. Whether you have questions, face challenges, or encounter uncertainties, there is always someone available to support you.

Head Office Location

Cham, Canton of Zug, Switzerland

CEO

Jonathan Glasow 

Website 

Phone Call Essentials

Accuracy and Initiative

  • Research Thoroughly: Before every call, take the time to understand the company you’re contacting.
  • Respect Client Preferences: Do not set follow-up reminders if the client doesn’t want them.
  • Follow Through on Promises: If you’ve scheduled a follow-up call, ensure you contact the client at the agreed-upon time.
  • Stay Informed: Keep yourself updated on the latest developments in your project.
  • Evaluate Data Carefully: Assess every data record accurately to maintain the integrity of our database.

Customer Service

  • Customer is King: Always treat the customer like royalty.
  • Listen Attentively: Let customers finish speaking without interrupting them inappropriately.
  • Be Polite and Friendly: Always maintain a courteous and friendly demeanor.
  • Leave a Positive Impression: Ensure that after every conversation, the customer feels positive about the interaction.
  • Convey Professionalism and Expertise: Aim to consistently demonstrate professionalism and expertise in every interaction.

Guiding Conversations

  • Answer Directly: Respond to every customer question directly.
  • Avoid Canned Responses: Don’t rely on scripted phrases; provide genuine answers instead of just moving through the guide.
  • Handle Unanswered Questions: If you can’t answer an important question, offer an immediate callback and ensure you follow up personally with the correct information.
  • Confirm Genuine Interest: Schedule appointments only when the customer shows real interest and understands the benefits.
  • Send Information on Request: Don’t send materials unless the customer specifically asks for them.
  • Keep Promises: Never make promises you can’t keep.

 

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